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Terms and Conditions
Welcome to www.lin-beet.co.uk By using this website you accept and agree to be bound by these Terms and Conditions of Sale, the Privacy & Cookie Policy and such other policies we notify you of from time to time, which together constitute the entire agreement between us. Nothing in these Terms and Conditions affects your statutory rights, either as a consumer or otherwise.
These Terms and Conditions of Sale govern the sale of goods by us, Lin-beet Ltd., to you, the customer, by telephone, email, and via our website at www.lin-beet.co.uk, or other means, and will form the basis of any contract of sale between us. Please read them carefully before placing your order as you will be deemed to be bound by them. Copies of these Terms and Conditions are available on request. Please read them carefully before placing your order and print a copy for future reference.
The Contract Between Us
Your orders are an offer to purchase goods from us. We will confirm receipt and acceptance of your order by sending you an email summarising the details of your order - this is the point at which we accept your order and the contract is formed (subject to these Terms & Conditions). If we cannot accept your order, we will notify you.
Product Description and Specifications
We have made every effort to ensure that the goods displayed on this website and in all printed mediums conform to the descriptions and photographs. The colours, specifications, dimensions and descriptions (including wine vintages) of items on the website and brochures are quoted as accurately as possible, but please note that all images are for illustration purposes only. The colours you see will depend on the resolution of your monitor and we cannot therefore guarantee that your monitor's display of any colour will always reflect accurately the colour of the item delivered. We reserve the right from time to time to vary the dimensions, specifications, descriptions and quantities of items displayed on our website without prior notice.
Age Restrictions
All of the products available for sale on our website are age-restricted and you must not purchase products from Lin-beet Ltd. if you are below the required age. By placing an order for an age-restricted product, you are confirming that both you and the recipient are of the requisite age.
Prices
Products are displayed with prices in GBP sterling at the time of your order. Prices displayed in printed mediums and on the website include Value Added Tax which will be applied at the current rate where applicable. Prices may be subject to variation without notice. If there is a pricing error on either our website or in our brochures, we will contact you as soon as possible. You will have the option of reconfirming your order at the revised price or cancelling your order and receiving a refund. If we are unable to reach you, your order for the incorrectly priced item will be cancelled, and we are not obliged to honour such orders.
Promotions and Promotional Codes
If you have a published Lin-beet Ltd. promotion code, please note that offers cannot be used in conjunction with any other offers and offers apply to one per household.
Payment
All payments for goods must be made when the order is placed. We will not reserve or despatch goods before payment is received. We accept payment by Visa, MasterCard, American Express, PayPal, Apple Pay & Google Pay. but cannot accept cheques or cash as payments for online or telephone orders. Please do not send us payment information using those mediums.
Our website uses high-level SSL encryption technology. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously. You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.lin-beet.co.uk in your browser address window. A small locked padlock will also appear in the address bar of your browser window.
Delivery to United Kingdom Addresses
If the items are not delivered within the time period that we specify in the Confirmation Email, please contact us quoting the order reference contained in your Order Confirmation Email.
All deliveries are to an address (which must be correct) not a named individual. If a delivery at that address is not possible, you may be given options to leave the parcel with a neighbour, at a safe place or for delivery to be re-attempted or collection. If the delivery subsequently still fails or the delivery is refused by the recipient (e.g. an unwanted gift) then the goods will be returned to our Distribution Centre and you will be contacted for instructions to where the goods should be delivered. If you require a redelivery you will be charged the full delivery fee for each attempted redelivery. Refunds will not be available in these circumstances. If we are unable to make contact, the returned items will be sent to your address and you will be liable for additional costs. Any additional delivery charges incurred due to errors by you upon ordering may be passed on to you.
It is the responsibility of you, the customer, to select the correct shipping service. If you select a shipping service that does not cover your postcode your order will remain on hold whilst we contact you to resolve the issue.
Delivery times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure (e.g. weather) for which we will not be responsible.
Cancellations Prior or After Despatch
Once confirmed, it may not be possible to prevent an order from despatch. Similarly once despatched we are unable to stop delivery or cancel the order. If you wish to cancel your order, please contact us on +44 (0) 7 984 720 131. In the event that orders cannot be stopped or cancelled, subject to these Terms & Conditions, you may return the items to us per your ‘Right to Cancel and Return Purchases’ below.
Right to Cancel and Return Purchases
Purchases made online or over the telephone
You have the right to cancel your order made online or over the telephone within a ‘cooling off’ period of 14 days from the day after you receive the goods. This right applies to all items except:
If you wish to cancel your order and return your purchase, please email matt@lin-beet.co.uk or call on +44 (0) 7 984 720 131 with the order number quoted on the delivery note. You will be given instructions about where to return the goods which must be made without undue delay and in any case within 14 days of notifying us. When the goods have been received and checked, a refund for the goods will be issued within 14 days. Note that delivery charges will not be refunded. This means that you may be contacted for details as to how we can make repayment to you. Please note that returning the goods to us is your responsibility and we are not obliged to repay you for any costs that you have incurred in returning the products to us.
Your statutory rights are not affected.
Items Which Are Damaged in Transit, Defective Or Incorrect
If you take delivery of a package from us and the goods being delivered to you have been damaged in transit, or are defective, not as described, not of satisfactory quality, not fit for purpose, or are not per a sample, we will at your option either exchange or repair these items without charge to you, or provide you with a full refund, if the fault is notified to us within 30 days of you receiving the product. Beyond 30 days, we will provide you with either an exchange or repair in accordance with the Consumer Rights Act 2015. We will check the items on their return, and we may request proof of purchase and/or photos of the damage and packaging in order to enable us to investigate the matter with our courier and packing facility.
In such circumstances, please email matt@lin-beet.co.uk or call on +44 (0) 7 984 720 131 with the details and you will be provided with instructions. It is your responsibility to ensure that the items are adequately wrapped.
Events Beyond Our Reasonable Control
We will not be responsible to you for any delay or failure to comply with our obligations under these Terms & Conditions if the delay or failure arises from any cause beyond our reasonable control.
Limitation of Liability
Save for death or personal injury caused by our negligence Lin-beet Ltd. accepts no liability and shall not be responsible for any indirect, consequential, special, economic or exemplary losses or damages however they may arise, whether foreseeable or otherwise.
Complaints
If you have a complaint about an order, this website, or any other matter relating to Lin-beet Ltd., please email matt@lin-beet.co.uk or call on +44 (0) 7 984 720 131
In the event that we cannot reach agreement with you as to how to resolve your complaint, you may choose to provide details of your complaint to a relevant alternative dispute resolution scheme, such as those listed at:
Please note that Lin-beet Ltd. is not a member of any alternative dispute resolution scheme.
Alterations to this Website and General Terms and Conditions
We reserve the right at any time to make changes to these Terms & Conditions, Privacy & Cookie Policy and such other policies as we may notify you of. You will be subject to the policies and terms and conditions in force at the time you use the website or place an order from the website or other means. We may transfer our rights and obligations under these terms to another organisation. However you may only transfer your rights or your obligations under these terms to another person if we agree to this in writing. If any of the terms and conditions forming the contract between us are deemed invalid, void or unenforceable for any reason, it will be deemed severable and not affect the validity and enforceability of the remaining terms and conditions.
Content & Intellectual Property Rights
Lin-beet Ltd. owns (or holds the relevant licence to use) the intellectual property rights in this website, all imagery, descriptions, content and all products and packaging. You are only allowed to use content found on this website as expressly agreed by Lin-beet Ltd. Any reproduction or redistribution of our intellectual property may result in civil and criminal penalties.
In addition to these intellectual property rights, the content, defined as: graphics, photographs, image rights, sounds, music, audio or text are to the best of our knowledge accurate and complete, however we cannot promise it is error-free. Nor can we promise that the functions within the site i.e. html, content and functional aspects are error-free. This also relates to viruses and other harmful viruses; we always recommend that you should have an up-to-date and complete virus-checking software to protect yourself.
You agree that no joint venture, partnership, employment or agency relationship exists between yourself and Lin-beet Ltd. You will not express yourself as an employee, agent or representative of Lin-beet Ltd. and we are not liable for any representation, act or omission on your part.
Privacy & Cookie Policy
Full details of the information that we collect about you, and how and why we use it are set out in our privacy policy.
Waiver
If you breach these Terms & Conditions and we take no action, we shall not be deemed to have waived our rights to enforce the Terms & Conditions.
Governing Law and Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales and are under the non-exclusive jurisdiction of the English and Welsh courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or English and Welsh courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or English and Welsh courts.
Our Details
Lin-beet is a trading name of Lin-beet Ltd.
Registered in England: 13192537
Registered office: Lin-beet Ltd, The Coach House, The Square, Sawbridgeworth, CM21 9AE
VAT No. 370 9092 87
Copyright © 2024 Lin-beet - All Rights Reserved.
